Customer Reviews and Testimonials

[Liora Winslow]

How powerful is using customer reviews and testimonials for boosting an online store's credibility and sales?

 

[Riven Ashford]

It's basically social proof where potential customers are influenced by opinions of others.

 

[Caspian Thorne]

It's basically social proof where potential customers are influenced by opinions of others.

Correct, it's used for building trust and encourage purchases.

 

[Liora Winslow]

How can I encourage customers to leave reviews?

 

[Riven Ashford]

Provide a great product or service, excellent customer service and send follow up emails or messages to customers.

 

[Caspian Thorne]

Provide a great product or service, excellent customer service and send follow up emails or messages to customers.

Offering incentives is also a great way to encourage them to leave reviews.