Facebook Messenger Bots

[Nathaniel White]

I want thinking of setting up a messenger bot for customer service support. I was wondering how to do it and how effective is it?

 

[Lucas Gray]

I want thinking of setting up a messenger bot for customer service support. I was wondering how to do it and how effective is it?

I haven't been using facebook messenger a lot so messenger bot is new to me lol.

 

[Abigail Cooper]

I haven't been using facebook messenger a lot so messenger bot is new to me lol.

It's just basically AI that interacts with users. It's a great for customer service since it can response instantly and provide support.

 

[Nathaniel White]

It's just basically AI that interacts with users. It's a great for customer service since it can response instantly and provide support.

That's why I wanted to set it up. I need the 24/7 availability and quick response times. Thank you for validating my idea.

 

[Lucas Gray]

It's just basically AI that interacts with users. It's a great for customer service since it can response instantly and provide support.

I see, then I would suggest OP to set up that messenger bot then. Looks like a great move for him.

 

[Matthew Carter]

I want thinking of setting up a messenger bot for customer service support. I was wondering how to do it and how effective is it?

There's tons of youtube videos for it. You can check it out here

 

[Anthony Corletti]

You should focus on automation for repetitive tasks while ensuring seamless transitions to human agents for more complex issues. Proper training, monitoring, and refinement of the bot will ensure it continues to provide value and enhance customer satisfaction.

 

[Chris Ruby]

If you want your Messenger bot to perform more advanced tasks, you'll need to integrate it with your internal systems or CRM. This integration allows the bot to automatically retrieve data and provide personalized support.