Using Reddit as a Customer Support Channel

[Grace Parker]

DO brands use reddit as a customer support channel?

 

[Chloe Bennett]

Yes, brands make an official subreddit and assign mods to respond to questions

 

[Matthew Carter]

DO brands use reddit as a customer support channel?

Of course, there's a lot of brands that do that

 

[Grace Parker]

I see, what are the benefits of using reddit?

 

[Chloe Bennett]

I see, what are the benefits of using reddit?

Real time interaction and you can build a community around your brand.