What's The Most Unexpected Way to Gain a Loyal Customer

[Lillian Carter]

Do you have a story where you gained a loyal customer from a very unexpected way?

 

[Evelyn Barnes]

I once gained a loyal customer by giving out a single voucher to buy anything on my online store, they liked my products so much that they are a loyal customer since then.

 

[Noan Anderson]

I once gained a loyal customer by giving out a single voucher to buy anything on my online store, they liked my products so much that they are a loyal customer since then.

That's a great story Evelyn. My story is during an outage, we provided free wifi and charging stations on my store. They became regulars after that and recommended us to their friends and families.

 

[Brent Hall]

Unexpected kindness can be a game-changer. Sometimes, exceeding a customer’s expectations in a genuine and personal way can create not just a customer, but a loyal advocate. Customer service isn't just about solving problems—it's about creating a memorable experience that resonates emotionally with your audience.

 

[Tom Klenotic]

People like to support brands that feel authentic and relatable. Showing the human side of your business fosters a deeper connection and makes customers feel part of something bigger.