What's Your Strategy for Building Customer Loyalty?

[Henry Walker]

Retaining customers is arguably as important as getting them. What are your strategies you have implemented to build loyalty to your brand or business?

 

[Grace Mitchell]

Point based system like the sticker campaign startbucks implements every year. It is quite effective.

 

[Benjamin Carter]

Point based system like the sticker campaign startbucks implements every year. It is quite effective.

Not only effective but also very easy to implement.

 

[Henry Walker]

What are some ways to measure the success of loyalty building strategy?

 

[Grace Mitchell]

The most common ones are customer retention rate and repeat purchase rate. This are some pretty good metrics to measure customer loyalty.

 

[Troy Allen]

The most common ones are customer retention rate and repeat purchase rate. This are some pretty good metrics to measure customer loyalty.

I will include the reviews provided by the consumers. Positive and negative reviews may help you also measure customers loyalty.