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Email Marketing Unsubs

Ethan Johnson

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Joined
Dec 16, 2024
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Unsubscribes are normal in email marketing but how can I better handle them so that it won't hurt my brand image?
 
Unsubscribes are normal in email marketing but how can I better handle them so that it won't hurt my brand image?
Use positive and friendly messages during the unsubscribe process and say they're welcome back anytime.
 
I would also like to add a feedback field during the unsubscribe process, should I do it?
 
If you ask for feedback when someone unsubscribes, take that feedback seriously. Find the content irrelevant, or simply aren’t interested anymore, you can use these insights to refine your email marketing strategy.
 
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