What's new
Digital Marketers Forum

Digital Marketers Forum is a forum and marketplace for digital marketing news, topics, and services. Our resources help users earn money online with current methods and actionable strategies that make more traffic, higher rankings, and online success easier to achieve.

Email Marketing Unsubs

Ethan Johnson

Member
Joined
Dec 16, 2024
Messages
35
Reaction score
1
Points
6
Unsubscribes are normal in email marketing but how can I better handle them so that it won't hurt my brand image?
 
Unsubscribes are normal in email marketing but how can I better handle them so that it won't hurt my brand image?
Use positive and friendly messages during the unsubscribe process and say they're welcome back anytime.
 
I would also like to add a feedback field during the unsubscribe process, should I do it?
 
If you ask for feedback when someone unsubscribes, take that feedback seriously. Find the content irrelevant, or simply aren’t interested anymore, you can use these insights to refine your email marketing strategy.
 
Handle unsubscribes gracefully by offering a simple opt-out process and the option to adjust email preferences. Use email verification tools like Mailtester Ninja to maintain a clean list, ensuring you're targeting the right audience and reducing the likelihood of unsubscribes. A polite confirmation page thanking them for their time also helps maintain a positive brand image.
 
Last edited:
Instead of seeing them as a negative, you can frame unsubscribes as an opportunity to improve your relationship with your audience, optimize your email strategy, and maintain a positive brand reputation.
 
Back
Top